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To be honest, I don't know if the guilty one is the restaurant, or if the bad is split between Foodpanda and the restaurant.Foodpanda promised me a 45 wait delivery for a pizza, paid 27$.

The pizza arrived, 1h15min after, cold, and is much smaller than expected (much smaller than any regular pizza size). Of course, the guy who delivered the pizza did not apologize for the late. The restaurant is Sarpino's in Singapore.

This was the 1st time I ordered there and it was definitely the last time.Maybe this restaurant is good when you eat there or for takeaway, but not for delivery.

Review about: Foodpanda Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

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Anonymous
#1421087

It's common for pizza delivery orders to be delayed as these food are not quick fry in a few secs but slowly roasted in the oven for 15-20mins, and the timing can be more depending on the pizza size before they are boxed in and ready to be send. And sometimes the chef are overwhelmed when multiple orders are received and made on the spot. Want hot pizza, make it yourself and put in the oven then u will understand why.

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