PissedConsumer Club

Contact Information

Foodpanda Website:

Foodpanda Help Center:

Corporate Office Address:

Foodpanda
Berlin, Berlin
Germany

Foodpanda Rating Based on 64 Reviews

Rating details

1.6
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability

Rating stats

Rating trend

Summary of Foodpanda Customer Service Calls

1.9K TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Foodpanda?

Product/ Service Question:

  • “They didn't give me my food”
  • “Apna saman food panda par Dalna ha”
  • “I have an issue in foodpanda”

Shipping and Delivery Question:

  • “My order not delivered i paid online”
  • “Complaint for Undelivered Food”
  • “I did not receive my order”

Payments and Charges Question:

  • “Payment”
  • “Payment charged but order not placed”
  • “Payment issue”

Request for Information Question:

  • “About order”
  • “REQUESTING SOA”
  • “Want to ask about voucher code”

Activation/ Cancellation Question:

  • “Order is being cancelled and didn't refund”
  • “Cancel order”
  • “Cancel my order”

Account Question:

  • “I forgot my email address of my account”
  • “Cant use my number lost account it was assigned to”
  • “Panda account”

Refund Question:

  • “Refund purpose”
  • “They not yet refund my money”
  • “For refund of money”

Employment Question:

  • “For job”
  • “Job apply”
  • “Job”

Staff Question:

  • “Purchase manager”
  • “Complain of area manager wrong behavior with rider”
  • “Staff behaviour”

Return/ Replace Question:

  • “I want to change my email address”
  • “Please change my profile number?”
  • “Issue of changing the location”

Website/ Application Question:

  • “Cant make order by application”
  • “Number change of application”
  • “Follow up my application as biker rider”

Cards Question:

  • “Not taking my card”
  • “What cards do I use”
  • “Someone used my card”

Other Question:

  • “My order is not comming on time”
  • “Dwlivery issue”
  • “Reoder”

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