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1.0

Our food did not arrive at all. After it crossed the expected delivery time, I tried to chat with the customer care(***, THERE IS NO OPTION TO CALL THE CUSTOMER CARE DIRECTLY).

That guy kept saying'your food will arrive in next 10-15 minutes' for an hour. When I got pissed of and asked for his supervisor contact details, he left from the chat room. When I tried to start a new chat, a new guy comes to chat and I had to provide all the details again. It was really frustrating.

Me and my roommate slept that night without having dinner.

I have stopped using Foodpanda now. Swiggy is a much better option.

Reason of review: Poor customer service.

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"Me and my roommate slept that night without having dinner."

Awwwwwwwwww

I wonder if the other 3500 calories you took in that day carried you through the night.

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