Product: Foodpanda Customer Care Clear all filters (34 of 34 reviews match)
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I have been trying to reach customer support in my country ( KSA) and there is never any available agent. My order went wrong payment was done by VISA and I am not able to reach any one from my refund. Each time I try to chat with them a get a reply that my chat landed...
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1.0
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Foodpanda Customer Care
#1235136
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Foodpanda - Refund

Please checked ur email at support.wheres my refund? Almost a week to get a rm26 which is my ordered being cancelled after 1 hour order accepted. Please contact me at 017-5855002
1.0
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Foodpanda Customer Care
#1235130
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Ordered a meal and it said it'll take 30 mins. So me and my friends waited, but 20 mins later it still says it'll take 30 mins so we decided to talk to customer support. we waited for around 5 mins and when we finally got a agent to reply she sent one message and then...
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1.9
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Foodpanda Customer Care
I didn't like
  • Bad service
#1231353
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Foodpanda - Please take noted

Foodpanda - Please take noted
sorry i sangat kecewa dengan service foodpanda.mula2 i order semua tiptop 2nd i order sangat lambat 3nd i order i bayar untuk 3menu tapi i dapat 2menu ni yg terakhir i tunggu punya lama then boleh *** i dapat text ni..macam mana service foodpanda ni..
1.0
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Foodpanda Customer Care
#1220917
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Wow, what a smug reply! I think he just was too lazy to look for that information himself. And if you ask me, the chat support box is useless if people like Dom would just tell customers to look for the information themselves. Now I know why FOODPANDA has so many bad...
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1.0
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Foodpanda Customer Care
I didn't like
  • Chat support
  • Dom from chat support
  • Customer service
#1216967
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Foodpanda - Terrible

Does anyone work there? Order cancelled and no refund despite contacting them multiple times with no reply at all and no phone support line, had to get refund via the bank.
1.7
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Foodpanda Customer Care
#1208499
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This was a lesson that never pay in advance to foodpanda delivery. I have been sending mails and no one replies or when requested to connect the hire officials no reply. Being in a service industry this not the way to treat customers. I have stopped using their...
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2.0
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Foodpanda Customer Care
#1195753
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Foodpanda - Disgrace costumer service

Avoid using Food Panda they delivery wrong order, chat woth costumer service it's totally useless as they can no solve problem at all. Full of crap and no able to found solution to their mistake. Shame on you Food *** Panda
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Foodpanda Customer Care
#1187439
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Foodpanda - The helpless customer service

One small problem I faced, I need to chat with four persons. Every of them said they had solved but when i found not, i contacted again, different person spoke and i needed to retell from begining. At the end also just let go my problem. Extremely disappointed with your service but it really looks as what people comment of you!
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Foodpanda Customer Care
#1181969
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Foodpanda - Ridiculous customer service and lies

Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
I, like many have been usin food panda regularly. Disappointing and honestly useless customer service. Please see screenshots.
2.1
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Foodpanda Customer Care
#1173429
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