Product: Foodpanda Customer Care Clear all filters (20 of 20 reviews match)
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I had ordered via foodpanda app last month for Rs 420 which I paid instantly online thru paytm. Later on I got to know from a FP call that the restauarant is closed and my amount will be fully refunded within 7 working days. Very next day I received a sms also...
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Foodpanda Customer Care
#1078075
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I placed an order with foodpanda and wanted to cancel it as it's taking too to process. The order was proceessed when there's a staff who attend to my chat. I was assured by her that it will arrive at 8:08pm, so I proceed with the order. But to my disappointment, it's...
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1.0
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Foodpanda Customer Care
#1044016
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Today I finally decided to make my first (ever) order with Foodpanda since it seems to be the top choices from search results. The order was placed online and I received a booking reference with information of estimated arrival time. After awhile, Foodpanda called and...
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1.0
Product
Foodpanda Customer Care
I didn't like
  • Pathetic service
  • Way they handle consumers
  • Fake reasons
#1017690
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Foodpanda Customer Care Review

#981541
2.2
Details
Just place a order . First time user trying to use 25% UOB card The system did not request for code Ask customer service for help What he said the deal is done So nothing can be done He keeps repeating the same thing get the newsletter He cannot even understand the issue .. what a terrible service !
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Foodpanda Customer Care Review

#929543
1.0
Details
Very bad services. and no responsibility at time.
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Customer service
Diversity of Products or Services
Turnaround Time
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i had a cancellation of my lunch order by my regular tiffin guy as his cheft ran away for few days, and then orde first time via foodpanda, i forgot to mention that i don't wish to have garlic and onions in my food items, in-spite of half time already gone the customer...
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foodpanda
foodpanda

Hi, Thank you for taking out the time to write this review. Your kind words encourage us to achieve new standards of overall experience. Happy food ordering. Team foodpanda.

4.5
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Foodpanda Customer Care
#992354
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Ordered food and paid online.I keep waiting and waiting until I have to call their customer service after 1 hour only to be told that it has been cancelled because the restaurant didn't pick up the call. Then the girl at the customer service transferred my call to her...
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Foodpanda Customer Care
#982757
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Foodpanda - Customer Care Review
I ordered today on food panda with tingling pepper .got a call from from food panda for confirmation .i informed them I allergic to spice please take care of it .just to clear my self I called the same guy again that pleae make the food without spice .now I got my food...
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1.0
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Foodpanda Customer Care
#980347
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foodpanda is one of the worst scammers in business. they take money and then call up hours late to tell that the restaurant is closed or is not serving currently and force you to take other options. they have associated third rate vendors like midnight heroes with them...
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Foodpanda Customer Care
#954175
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Ordered food n the customer service(Csv) called to inform that the dessert I ordered is not available n I have requested to change.I received my order which was totally different. Called n they need time to investigate which was fine for me. Received call again with...
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1.3
Product
Foodpanda Customer Care
#954097
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Foodpanda is worst. Every time you need to pay twice to order food. Foodpanda sometimes refunds your money by itself. sometimes you need to struggle with its worst customer care services. Worst restaurants listed on food panda. I have tried food from 4-5 restaurants...
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1.0
Product
Foodpanda Customer Care
I didn't like
  • Every thing
#953583
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Still complaining abt foodpanda.... irresponsible accounts dept.... they make me chase n chase for refund... push the blame to the bank says tat they had make the refund when up to today nth has been done.... the refund case had drag from 23rd may till today 13th june..
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1.3
Product
Foodpanda Customer Care
#864657
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