Product: Foodpanda Customer Care Clear all filters (0 of 44 reviews match)
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Foodpanda - Time liars

Waiting 10times more than supposed to while I didnt chose the restaurant I wanted in order to be deluvered before my meeting .#supperpissed
1.6
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Foodpanda Customer Care
#1306348
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used foodpanda tonight, wish I hadn’t. Poor service so complained on live chat was told 16 other in front of me so wait for a response I waited and waited and the suddenly my complaint and chat dissapeared, never to be found again. One way to ensure you close se out...
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1.9
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Foodpanda Customer Care
#1263233
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Foodpanda - They cancelled your order if u use card payment

And money still deducted. They give a reason: some food from your order wasn’t available. Then u need to check your account and wait for refund within 30 days. Their customer service is useless and just ignores requests and ending chat without any resolve. The worst service I ever have experienced! Never never again!
1.0
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Foodpanda Customer Care
#1259473
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Foodpanda - Not trusted!

I used food panda to order In Jollibee... they gave the order number and time of the delivery... when I came to know that it’s 30 minutes late already I chatted with them. No good explanation coming from them... that is why I called the costumer service... they said our food didn’t process!.. it’s so ridiculous!... We keep on waiting for nothing!... Never ever use this food panda anymore!...
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Foodpanda Customer Care
#1255170
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Foodpanda - DIsappointing bad Delivery drivers And slow customer service
i was really very disappointed with the last delivery .First it cancelled my previous order at the thai food after making me wait close to 30 mind that is very bad.if it want cancel my order can it be earlier instead of keeping me assume everything was fine untill the...
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1.8
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Foodpanda Customer Care
#1254539
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Foodpanda - Service is getting worse day by day

I have waited more than an hour and after that I have to cancel the order...As restaurant was unreachable to them...This is not happening first time...So many time oder cancelled after confirmation.
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Foodpanda Customer Care
#1253445
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Foodpanda Hong Kong is Completely ***
Foodpanda Hong Kong is Completely ***
Foodpanda Hong Kong is Completely ***
Foodpanda Hong Kong is Completely ***
Do not trust or use Foodpanda in Hong Kong. It is so bad. Ended up going to the restaurant that we ordered from. Guy told us and showed us from his app terminal that our order didn’t even go through as they didn’t have the ingredients. What happens was they waited...
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1.0
Product
Foodpanda Customer Care
I liked
  • Concept
I didn't like
  • Unmet promises
  • No phone hotline
  • Zero customer service
#1249187
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If the food ordered is not available, there should be a better way of contacting directly instead of forcing us to keep watch over their "progress" report. I ordered from a restaurant that said it would take 64 minutes. After watching the progress that said the...
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2.5
Product
Foodpanda Customer Care
I liked
  • Variety
I didn't like
  • Feedback
  • Website
#1244088
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I have been trying to reach customer support in my country ( KSA) and there is never any available agent. My order went wrong payment was done by VISA and I am not able to reach any one from my refund. Each time I try to chat with them a get a reply that my chat landed...
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1.0
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Foodpanda Customer Care
#1235136
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Foodpanda - Refund

Please checked ur email at support.wheres my refund? Almost a week to get a rm26 which is my ordered being cancelled after 1 hour order accepted. Please contact me at 017-5855002
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
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Foodpanda Customer Care
#1235130
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