Product: Foodpanda Delivery Service Clear all filters (0 of 230 reviews match)
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I pre-ordered my food for 7:30pm at 5:45pm. Since they know my order ahead of time they should be able to meet the delivery time right? Nope. In the end the food was picked up at 7:26pm. At 7:40pm, I contacted the customer service and they ignored whatever I said, used...
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Foodpanda Delivery Service
#1405561
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i ordered Nando chicken from foodpanda on 11 Sep at 1930 and until 2120 the food was still not delivered, i reported the problem to the helpdesk chat, the helpdesk cited riders were overwhelmed. But didn't foodpanda is aware of the situation and warn its customers...
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1.5
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Foodpanda Delivery Service
#1352362
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Foodpanda - Horrible tracking and customer service

Order my food on Tuesday 11/9 at 1637 and its 1751 now with the promise that my food will arrive in 40 mins (being 1720) Tracking has been on idle since 30 mins ago and customer srrvice cant be bothered at all to rectify the situation. Just that they will try to inprove the next time. Dissapointing service.
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Foodpanda Delivery Service
#1352262
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Orders were shown as accepted and later as on route for delivery only to be told that the food would be running late via sms and then cancelled an hour later from each order claiming that the eateries didn't accept the order and the place was closed. Absolutely...
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Anonymous
Angry Customer

After this I'm gonna delete the app. 1. TIME IS NOT ACCURATE. 2. 55 Mins becomes 1:45Hours. 3. CS is errrrrrrr (Thumbs Down)

1.0
Product
Foodpanda Delivery Service
#1341647
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To the people responsible for running FoodPanda. 2 orders were made via FoodPanda app and through PC. One from Long John Silvers Yishun at around 2100 hrs. Order was accepted followed by a food is running late message at 2152hrs. At 2259pm order was cancelled via sms...
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Foodpanda Delivery Service
#1341632
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I ordered my food at 7pm today, but the food did not come at all. I ordered from a particular NEARBY restaurant which I usually order and I was so pissed when the tracking time keep increasing for no reason. It was 9pm when I contact foodpanda customer service about my...
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1.0
Product
Foodpanda Delivery Service
#1321700
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I think it doesn't need any additional comment : I ordered my food at 19:21. They said it will be delivered within 55 minutes. We are now 20:35, and the website says that I have to wait 43 minutes more. Are you serious ? Chat started Mah joined the chat Mah Hello XXX...
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Anonymous
Anonymous

FoodPanda never got back to me for their bad service. I deleted their app and will not order from them again.

RemarkableJackdaw
RemarkableJackdaw

Un-acceptable attitude

1.8
Product
Foodpanda Delivery Service
I didn't like
  • Pathetic service
  • Late delivery
  • Service not as advertised
#1280684
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Quite possibly the worst food delivery service around. Customer care in the form of the online chat is a joke. Delivery always comes with glitches - e.g. spilled drinks, cold food, tardiness (very in fact) which is a reflection of the unreliable tracking service etc...
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Product
Foodpanda Delivery Service
#1269916
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So, I made my way to the restaurant in person to place my order. And I was told by the person in charged (at the restaurant) that they didn't receive the order from foodpanda until late morning on the day (31 May). When I have placed my order with foodpanda on 30 May..
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Foodpanda Delivery Service
#1268994
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Foodpanda - Order not received
Foodpanda - Order not received
Chat transcript with food panda for reference #3890141 i have ordered Chilli egg and palak panner from one of my locality i.e BTM 1st stage.Order id u3wx-zb7z . Even i have done the payment. i have waited for 10-15 mins for confirmation. later i got a call from one of...
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1.5
Product
Foodpanda Delivery Service
I didn't like
  • Its really a biggest mistake
  • No compensations
  • And waste of money
#1268097
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