Product: Foodpanda Delivery Service Clear all filters (0 of 225 reviews match)
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I think it doesn't need any additional comment : I ordered my food at 19:21. They said it will be delivered within 55 minutes. We are now 20:35, and the website says that I have to wait 43 minutes more. Are you serious ? Chat started Mah joined the chat Mah Hello XXX...
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Anonymous
Anonymous

FoodPanda never got back to me for their bad service. I deleted their app and will not order from them again.

RemarkableJackdaw
RemarkableJackdaw

Un-acceptable attitude

1.8
Product
Foodpanda Delivery Service
I didn't like
  • Service not as advertised
  • Late delivery
  • Pathetic service
#1280684
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Foodpanda - COMPENSATE

05/10/18. I ordered around 9am. But they say they can deliver by 12nn. I agreed to that and waited till 12. Unfortunately my order arrived at 1pm. Was super hungry when the food arrived. Plus a not so friendly delivery driver. Give some compensation to this, foodpanda.
Product
Foodpanda Delivery Service
#1252221
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Foodpanda - Awful

I order something to eat and the call center lady told me that i will recive the food in30-60 min maximum. The result: after 1 h 30 min my food arrived.
1.5
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Additional Fees
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Website
Constanța, Județul Constanța
Product
Foodpanda Delivery Service
#1251735
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Foodpanda - Worst customer service ever
Foodpanda - Worst customer service ever
Family ordered food, delivery delayed one hour, when it was finally delivered, complete nachos are cold, soggy and falling apart, the driver must have taken lot of orders on the way to us. We couldn´t enjoy the food at all since the tacos are completely ruined. We...
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1.0
Product
Foodpanda Delivery Service
#1249628
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I was told by panda to placed a new order from Founder of bak kut teh due to 1 of the side dish out of stock. Will get an immediate refund for my previous order. I was informed that the refund will be receive with 48 hours. After 48 Hrs I msg panda customer service...
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1.0
Product
Foodpanda Delivery Service
#1248426
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No Refund and no response to my email reminders!! Foodpanda support team email on the April 12th., 2018 below; (Details has been furnished on the same day and was promised refund between 2 - 7 days!!) Hi, Our Finance Team is currently processing your refund. To be...
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Product
Foodpanda Delivery Service
#1247652
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Foodpanda - Extreme bad

Food take more than 1 hour and it is not here yet
1.0
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Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Foodpanda Delivery Service
#1246662
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Foodpanda - Bad service and NO customer service at all!
Placed order with food panda... Food Panda sent notification advising that food has been delivered but actually did not receive it. Tried calling them but unable to reach.. always engage tone... sent email also no response. No contact information of the rider and the...
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1.0
Product
Foodpanda Delivery Service
I didn't like
  • Very bad customer service
#1245674
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Foodpanda - BAD SERVICE DELIVERY

I ordered a pizza but and got the confirmation email from Foodpanda but didn ' t receive the order. Upon contacting the live chat after an hour i was informed that the restaurant missed your order. Noone from the customer support contacted to inform this. {{REDACTED}}
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Foodpanda Delivery Service
#1244740
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Foodpanda - So bad

Paid by card food didn't turn up and didn't get refund also have no contact details. {{Redacted}}
Product
Foodpanda Delivery Service
#1244147
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