Product: Foodpanda Delivery Service Clear all filters (0 of 234 reviews match)
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I ordered my food at 7pm today, but the food did not come at all. I ordered from a particular NEARBY restaurant which I usually order and I was so pissed when the tracking time keep increasing for no reason. It was 9pm when I contact foodpanda customer service about my...
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1.0
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Foodpanda Delivery Service
#1321700
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I think it doesn't need any additional comment : I ordered my food at 19:21. They said it will be delivered within 55 minutes. We are now 20:35, and the website says that I have to wait 43 minutes more. Are you serious ? Chat started Mah joined the chat Mah Hello XXX...
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Anonymous
Anonymous

FoodPanda never got back to me for their bad service. I deleted their app and will not order from them again.

RemarkableJackdaw
RemarkableJackdaw

Un-acceptable attitude

1.8
Product
Foodpanda Delivery Service
I didn't like
  • Late delivery
  • Service not as advertised
  • Drag on their mistakes and slow resolution
#1280684
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Taken more than 2 hr to deliver the food n at the end, ask to CANCEL THE ORDER as they are not able to deliver after awaiting for 2 hr. Highly NOT RECOMMENDED online delivery services. AVOID. BAD SERVICES. WITH NO FOOD QUALITY GUARANTEE bad services. Taken more than 2...
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Product
Foodpanda Delivery Service
I didn't like
  • Zero customer service
  • And waste of money
#1259472
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Foodpanda - Twelve cupcake

Foodpanda - Twelve cupcake
Foodpanda - Twelve cupcake
Foodpanda - Twelve cupcake
Foodpanda - Twelve cupcake
Foodpanda - Twelve cupcake
This is what happened when i ordered from foodpanda twelve cupcakes at Bedok Mall via online order.intend to give as a gift to someone special.Look what happened when i rcvd from the rider..
Product
Foodpanda Delivery Service
#1256923
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Foodpanda - Food is always late

Delivery has been late ALL the time recently.
1.9
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Foodpanda Delivery Service
#1256078
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Foodpanda - Extremely late delivery !!!unacceptable !!

My order was for 7pm. Now it's 8.20pm and status is 20 mins more !!!!!!. Bloody *** BullshitBullshit
1.0
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Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
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Foodpanda Delivery Service
#1254578
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I was left with half an hour to find a replacement cake with houseful of guests waiting for the party to begin at 12 noon!!! My mood and party was totally ruined and I did not expect this kind of service from foodpanda. I have been a loyal customer for years... I was...
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1.2
Product
Foodpanda Delivery Service
#1254565
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the delivery man just passed the food and walk off without waiting for us to check the items, upon checking the food items, there was 4 missing hashbrowns and no chilli & straws.. There was no hotline to call in, so no choice i have to use the live chat to contact the...
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2.0
Product
Foodpanda Delivery Service
#1254444
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Foodpanda - Worst service and food delayed for more than 2 hours

Delivered Cold food, Delayed for 2 hours Rude rider and rude customer service. Service from ***
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Foodpanda Delivery Service
#1254007
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Today I pre-ordered food to come at 11:45, because I needed it for an engagement at 12. For some reason, the ETA kept extending, and when you looked at the map, you could see the rider going back and forth between my house and the restaurant. Eventually, the rider...
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2.7
Product
Foodpanda Delivery Service
I didn't like
  • Drags on their mistakes and super slow replies
  • Failed to deliver after 45 minutes wait
  • Bad service
#1253965
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