Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I have placed an order as Prepaid. The amount was debited from my account but rather than confirming my order Food Panda sent an email that they have cancelled my order because I have not paid the amount.

Immediately I took snapshot of my bank transaction email along with the sms screenshot and tried to contact Food Panda through Chat support. After waiting for more than 30 mins Food Panda Executive "Annu" responded my chat and after listening to my issues she asked me to wait for 2 mins. After sometime the executive disconnected that chat.

I have captured that as a screenshot too. Food Panda always cheat people and they are not improving their service rather than that, they are squeezing money from customers and investing somewhere.

Product or Service Mentioned: Foodpanda Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Dec 12, 2016.
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