Foodpanda India - Foodpanda - Delivery Service Review
I ordered 3 products from Foodpanda they accepted the order after 30 min they say item is not available guests waiting for dinner in my home Then one guy comes with food very rude impolite abusive as if he is giving me free of cost food I took the order as it was very late 11:30 pm He never tallied the items and told all items are there When I checked at table only one item was there and some salad of onion in 3 packets with chutney I informed Foodpanda but they told restaurant is closed ask tomorrow I.e.today Fraud committed by Foodpanda or there rider or restaurant , but I think rider took some items in between restaurant and my home.... Now they are not excepting there fault sad putting all blame on me ...I want full refund of 1100+ rupees which I paid NEVER BUY FROM FOODPANDA NEVER BUY FROM FOODPANDA REGARDS KUSUM 897963****
Reason of review: Poor customer service.
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I ordered 3 products from Foodpanda they accepted the order after 30 min they say item is not available guests waiting for dinner in my home Then one guy comes with food very rude impolite abusive as if he is giving me free of cost food I took the order as it was very late 11:30 pm He never tallied the items and told all items are there When I checked at table only one item was there and some salad of onion in 3 packets with chutney I informed Foodpanda but they told restaurant is closed ask tomorrow I.e.today Fraud committed by Foodpanda or there rider or restaurant , but I think rider took some items in between restaurant and my home.... Now they are not excepting there fault sad putting all blame on me ...I want full refund of 1100+ rupees which I paid NEVER BUY FROM FOODPANDA NEVER BUY FROM FOODPANDA REGARDS KUSUM 897963****
Hi Kusum, We sincerely regret the experience you've been through. As per your email conversation with one of our representative, we hope your issue stands resolved.
We also assure you better services in the future as we have taken corrective action already. Thanks!