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1st time ordering and prob last. My order was cancelled online by food panda and they did not bother to call to inform. The order was placed around 1045 and we were told would arrive at 11:45 am. when it didn't arrive after 1215, I called the number which was not...
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#1235310
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I have been trying to reach customer support in my country ( KSA) and there is never any available agent. My order went wrong payment was done by VISA and I am not able to reach any one from my refund. Each time I try to chat with them a get a reply that my chat landed...
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1.0
#1235136
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Foodpanda - Refund

Please checked ur email at support.wheres my refund? Almost a week to get a rm26 which is my ordered being cancelled after 1 hour order accepted. Please contact me at 017-5855002
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1235130
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I have had many issues with Foodpanda late deliveries. There app is a complete joke. When I contact customer service to ask what is going on, they blame "technical problems" or just say they are "so sorry". Their customer service is never very helpful, and their...
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#1234324
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I have waited for my food more than 1hour and the estimated waiting time suddenly increased. Tried contacting food panda using the live chat but there’s no reply at all (might as well don’t call it live chat). Unable to contact rider as well. It seems like the rider...
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Anonymous
Will

Learn to cook and one hour would be enough to cook, eat, clean up, etc. at a far lower price with higher quality and better scheduling ... Lazy Loses every time.

#1233917
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I order food, I waited 1 hour, and then it message me that restaurant is closed, and asked me to go order something else. I went into food panda, and all respaurant are temporary closed!!! I went on the chat and they simply did not reply!!! This is the worst service in...
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#1233895
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Foodpanda - Delivery took so long

I ordered around 2pm and now already almost 4 pm not even coming.
2.0
Details
Diversity of Products or Services
Product or Service Quality
#1233865
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My name is Marolo Rosa.I ordered sushi from sens and martins and i came hot without ice and the soy sauce box was opened and all spilled in the bag. The restaurant as well didnt put ginger in the order. And the sushi pieces are all stick together because of the way the...
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#1233362
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Foodpanda - Bad service and support

Food late has not arrived since ordering it an hour and half ago. Was given a contact by the restaurant to call food panda corporate office, insisted that food issues have to be through live chat. But there is no reply on live chat. Certainly the last time ordering from food panda.
#1233339
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Contact Foodpanda

Mailing Address:
Foodpanda GmbH
Foodpanda GmbH, Schreiberhauer Str. 30, 10317 Berlin, Germany Foodpanda GmbH, Johannisstr. 20, 10117 Berlin, Germany
Berlin, 10317
Germany
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Foodpanda - Lousy deliveryman

Foodpanda - Lousy deliveryman
My tea & coffee are all spilled out!
#1231921
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