filters
state:
Show
city:
Show
product:
Show
Show

Foodpanda - Ridiculous customer service and lies

Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
Foodpanda - Ridiculous customer service and lies
I, like many have been usin food panda regularly. Disappointing and honestly useless customer service. Please see screenshots.
2.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1173429
Reply to reviews
Foodpanda Hong Kong is Completely ***
Foodpanda Hong Kong is Completely ***
Foodpanda Hong Kong is Completely ***
Foodpanda Hong Kong is Completely ***
Sunday night family dinner. Ordered food panda, stated a 45 minute delivery time. 15 minutes after ordering we get a text message to say our food is delayed, expect delivery time in another 45 minutes. We wait for another 40minutes and we get a text and an email. YOUR...
Read more
1.0
I liked
  • Concept
I didn't like
  • Unmet promises
  • No phone hotline
  • No compensations
#1249187
Reply to reviews
Show

Foodpanda - Food delay & soup all pour all

Foodpanda - Food delay & soup all pour all
Foodpanda - Food delay & soup all pour all
Foodpanda - Food delay & soup all pour all
Foodpanda - Food delay & soup all pour all
Disappointed as food delay around more than 30mins, n noodle soup all pour all in the plastic. I don’t know how to eat
2.3
Details
Staff
Turnaround Time
Website
#1296930
Reply to reviews
Foodpanda - Illegal rider
Foodpanda - Illegal rider
Foodpanda - Illegal rider
My front bumper has experienced huge hit by the clumsy food panda driver who admit wrong with no legal driving license on 2 July 2018. What worst is the rider has run away my car repair fee of around Rm200 ( spray paint and mould fee) which be promised to pay after...
Read more
1.0
#1326615
Reply to reviews
Foodpanda - Delayed by almost an hour.
Foodpanda - Delayed by almost an hour.
Foodpanda - Delayed by almost an hour.
Two days straight, on June 3rd and 4th 2018, my food arrived late (Wing Zone on the 3rd, BK the 4th) by at least half an hour. The 4th June fiasco is THE LONGEST DELAY I have ever encountered in my experiences with the service. I literally yelled at the rider for being...
Read more
1.5
#1271336
Reply to reviews
I would just like to add that this is my first experience and it has been a frustrating, disappointing one. For customers like me who prefer not to have insignificant apps on my phones, I suggest you have a customer service line for us to easily contact/be contacted. I...
Read more
1.3
I didn't like
  • Lack of immediate communication channels
  • Inefficiency
  • No compensations
#1342287
Reply to reviews
I ordered to GreenBar via Food Panda as I thought they're the best amongst the options for delivery. The rider didn't go up my floor number, cancelled my order, didn't return the order to green bar and i already paid for it online. I talked to 2 rep via chat, one ended...
Read more
Anonymous
Neha chachra

I am experiencing the same ,the status says it’s delivered ,but I have not received any order ,the restaurant manager raised his hand by saying that delivery is not their resp...

1.0
#1346372
Reply to reviews
Foodpanda - Late Delivery. And then. NO delivery.
We were enjoying our sunday. And thought it would be greaf if we can get some food delivered. Placed an order and happily waited for our food. And waited. And waited. And waited. And waited. My mother started to have gastrics pain. And i got worried. So i tried to find...
Read more
1.0
#1333452
Reply to reviews
Foodpanda - Just Suck!
Foodpanda - Just Suck!
Foodpanda - Just Suck!
20 mins. Jump to 30 mins. After one hour still not receiving it. Still is. Not even peak hour.
Read more
2.3
#1315547
Reply to reviews

Contact Foodpanda

Mailing Address:
Foodpanda GmbH
Foodpanda GmbH, Schreiberhauer Str. 30 Plot no. 82 A, Sector 18, Gurgaon, Haryana-122015
Berlin, 10317
Germany
More
On 15 June 2018, i placed an order via the Foodpanda app. Food ordered to heavenly wang (AMK Hub); 1. Curry Chicken Set with loaf and Hot kopicino 2. Mee Soto ala carte 3. Laksa set with butter sugar toast and iced teh Food arrived my place; 1. Mee Soto missing 2. Both...
Read more
1.0
I didn't like
  • Lying to customer from foodpanda customer service
#1282256
Reply to reviews