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2.5

If the food ordered is not available, there should be a better way of contacting directly instead of forcing us to keep watch over their "progress" report. I ordered from a restaurant that said it would take 64 minutes.

After watching the progress that said the restaurant took our order I did other things. This is the convenience of online ordering after all. After 64 minutes, when I looked I was informed that the food was out of stock.

There was a button for another restaurant.

That was it?

TERRIBLE FEEDBACK AND COMMUNICATION. Online is fine but there should be a way - text, email, ANYTHING, that allows us to complain.

Reason of review: Order processing issue.

Foodpanda Philippines Pros: Variety.

Foodpanda Philippines Cons: Website, Feedback.

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