Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Received order after 90 min. False commitment by Vendor Hotels and Delivery boy.

I have ordered few food items around 9:30. Delivery boy called me around 10:15 saying that delivery will be done before 10:30. However I have waited for 30 min more but no delivery happened. When I called customer care center....they are not receiving my call for first 10 min.

Later they respond and trying to give me 50rs voucher against the service they provided.

Callback arranged for the discussion but no call received till now. Pathetic service with no improvement against the flaws in their system....strongly wont recommend to anyone to go for this.

Product or Service Mentioned: Foodpanda Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $376.

Preferred solution: Full refund.

I didn't like: Prices are hiked just to give discount offers, Every thing, Customer service, Unmet promises.

Company wrote 0 private or public responses to the review from May 01, 2016.
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